Privacy policy

This Privacy Policy describes how your store (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make an inquiry from our website (the “Site”).

🔹 1. Information We Collect

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your inquiries.

a) Personal Information

When you contact us or submit a form, we may collect:

  • Name
  • Email address
  • Phone number / WhatsApp
  • Company name (if applicable)
  • Inquiry details

b) Device Information

We may automatically collect:

  • IP address
  • Browser type
  • Time zone
  • Cookies and usage data

🔹 2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotations
  • Communicate with you regarding products and services
  • Improve our website and services
  • Prevent fraud and ensure security

🔹 3. Sharing Your Information

We may share your information with:

  • Service providers (such as Shopify and analytics tools)
  • Shipping and logistics partners (if required)
  • Legal authorities if required by law

We do not sell your personal information.

🔹 4. Shopify

Our store is hosted on Shopify. They provide us with the online platform that allows us to offer our services.

Your data may be stored through Shopify’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

🔹 5. Cookies

We use cookies to improve your browsing experience and analyze website traffic.

You can control or disable cookies through your browser settings.

🔹 6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

🔹 7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing

To exercise these rights, please contact us.

🔹 8. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure.

🔹 9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

🔹 10. Contact

For more information about our privacy practices, or if you have questions, please contact us:

Email: PentaIncOre.info@gmail.com

Phone / WhatsApp:+92 342 2841702

Location: Pakistan